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Frequently Asked Questions

General Home Questions

It's easy with your resident portal. The Whitley Apartments offer an array of online services, including the ability to make automatic rent payments, place a maintenance request, and even meet your neighbors, all from the convenience of your home or work computer.

Rent is due on the 1st of each month. Payments can conveniently be made online via the resident portal using e-check with no fees. Credit/Debit cards can also be used but will have an additional fee.

Yes. The Whitley Apartments provide on-site maintenance technicians M-F during normal business hours. Any after-hours maintenance emergencies will be dispatched to our on-call maintenance. 

To place a maintenance request please call the leasing office or login to your resident portal, click on the maintenance tab and fill out the required information.

No. We are proud to offer you a smoke-free community here at The Whitley Apartments!

The Whitley welcomes all inquiries regarding the availability of corporate rentals. For more information about corporate housing availability, please contact the leasing office.

To meet your unique time frame requirements, The Whitley offers a wide selection of variable lease terms. For more details, please call to inquire about our current lease terms.

The best neighbor is the one you choose. That's why The Whitley has set up a resident referral program. It's a great opportunity to earn some extra spending money by introducing your friends to The Whitley's luxury apartment living, resort-style amenities, and maintenance-free lifestyle. Simply call, email, or stop by the leasing office to let us know you have recommended a friend or to learn more about our resident referral program!

Utilities

We offer a convenience bundle, which is a required monthly fee of $75 and includes trash, recycling, and internet.

Electric will be billed separately through the utility company, billed directly to the resident.

Water & Sewer are calculated by RUBS through a 3rd party vendor and paid to the property. *Residents are responsible for a monthly utility billing administrative fee of $4.75, charged separately from their monthly payment.

Kitchen and Bath

Designed for your comfort and convenience, each of our apartment rentals features outstanding amenities that make the most of your time at home. Kitchens feature high-quality appliances, including a refrigerator, dishwasher, garbage disposal, oven, and microwave. Every apartment boasts a front-loading, high-efficiency washer and dryer for your use.

Pets

The Whitley Apartments is pet-friendly and accepts cats and dogs.

BREED RESTRICTIONS: PIT BULL TERRIER, STAFFORDSHIRE TERRIER, MASTIFF, PRESA CANARIO, AKITA, WOLF HYBRID, CANE CORSO, GREAT DANE, ALASKAN MALAMUTE, SIBERIAN HUSKY, ROTTWEILER, DALMATION, DOBERMAN PINSCHER, CHOW CHOW, OR ANY MIX THEREOF.

Refundable pet deposit of $250 and non-refundable pet fee of $250.

Yes, $50/month/dog and $25/month/cat.

We allow two (2) pets per apartment home.

Parking and Storage

  • Surface Lot parking - $75.00/month (unassigned parking)
  • Underground parking - (assigned)
    • Single stall: $175/month
    • *EV Charging stall: $220/month
    • Tandem parking: $300/month

We offer a bike storage room (located in garage, fobbed access): $200 one-time fee due at time of adding access to resident account

Balconies

A number of apartments do have balconies, varying depending on the size and location of the apartment.

Activities

The Gopher Bar, The Bulldog, Dark Horse Bar & Eatery, Barrel Theory Beer Company, Mears Park, Wacouta Commons, CHS Field, St. Paul Farmers Market, Xcel Energy Center, Lunds & Byerlys, The Buttered Tin.

Application Process

We require a $45 application fee per adult applicant.

We require a $45 application fee/adult applicant, a one-time admin fee of $250 and a security deposit of $250 to take your desired unit off the market. An additional security deposit equal to one (1) month’s rent may be required pending screening results. Additional and alternative proof of income and/or identification may be required pending ID verification, screening results and/or income verification. See the performance deposit agreement upon applying for denied or voluntarily canceled applications.

We run a 3rd party criminal, background, credit, and rental screening.

You must meet the minimum requirement of approximately 2.5 times the monthly rent of the apartment for which you applied for.

Renters Insurance

Tenant must obtain and maintain a minimum of $100,000 personal liability coverage upon move-in from a qualified insurer of their choice. 

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